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EscrowTab Engineering Career Framework
Overview
What is Impact?
M7 Senior Engineering Director
I deliver results against either a portfolio of strategic company level business objectives (or keys components of the EPD mission) or a single strategic objective with significant complexity
Scope
Area of ownership and level of autonomy / ambiguity
Collaborative Reach
Organizational reach and extent of influence
Impact Levers
Organizational levers typically exercised to achieve business impact
  • I am fully accountable for delivering results against a portfolio of strategic objectives directly supporting company or EPD level business objectives over a two to three year time horizon.
  • I am able to masterfully guide my org to impactful outcomes in the face of significant organizational, strategic and technical ambiguity, misalignment and change.
  • I substantially impact the way engineering as a whole functions and influence partner functions through organizational, people, and process insights and initiatives in complex situations.
  • I anticipate challenges for and influence the direction of EPD as a whole even when faced with significant misalignment.
  • I hold myself and the managers reporting to me accountable for delivering direct business impact through effectively structuring and managing a complex engineering organization.
  • In collaboration with cross-functional partners, VPs, and Directors, I define and motivate the strategic objectives against which my reports will operate.
  • In addition to driving the full talent lifecycle of my org, I am a champion for high-performance culture across the company and generate excitement for delivering on business outcomes.

Results

Responsibility
Key Behaviors
Impact
  • I drive the most important priorities for the company that create the highest value for my customer
  • I know when to shut down company-wide initiatives that don't create value and how to re-structure my team's or org's roles and goals
  • I know which levers to pull to drive meaningful results and consider company-wide implications of my team's work
  • My teams plan for and executes on either a portfolio of strategic objectives or a single strategic objective with significant complexity
Ownership
  • I have a sense of responsibility and obligation to act on opportunities I see across the company
  • I hold those reporting to me accountable for delivering the results needed by the organization and ensure that investments are appropriately prioritized across my portfolio of objectives
Decision Making
  • I act thoughtfully and decisively in critical situations even when making challenging or unpopular decisions
Operational Excellence
  • I ensure the right balance of operational excellence, innovation, and speed across teams against company-level goals 
  • I am skillful in detecting and addressing the situations where my personal attention is required while otherwise allowing my Directors to own their strategic objectives

Direction

Responsibility
Key Behaviors
Agility
  • I drive transformation for the company, help other leaders champion change, and generate excitement for change across EscrowTab 
Innovation
  • I push boundaries and generate ideas—even if they are risky—that drive the greatest company-wide impact
  • I create an environment that fosters innovation and helps EscrowTabers take smart risks and learn from failures. I define strategic objectives that provide space to develop bold new ideas. I develop my own informed opinions on how EscrowTab should leverage or guard against industry and market trends
Strategy
  • I deeply understand what is happening in the business and in the market. I use this understanding to collaborate with my cross-functional partners, VP, and Directors to define a long-term vision for my org/EPD
  • I anticipate challenges for and influence the direction of my teams or org, even when faced with significant misalignment, to execute work toward that vision  

Talent

Responsibility
Key Behaviors
Personal Growth
  • I proactively ask for feedback from those I work with and have self-awareness about my strengths and areas for development
  • I drive discussions with my manager about aspirational goals and seek out opportunities to learn and grow
  • I invest time in being a better manager and leader
Hiring
  • I attract senior and diverse talent to EscrowTab and have a strong followership across the company
  • I am actively involved in interviewing and assessing executive leadership candidates. I look holistically at our hiring processes/standards and help drive improvements
  • I take a holistic approach to talent engagement and retention across my teams/org
Talent Development
  • I champion a high-performance culture across the company, create an environment for continuous growth and development, and identify career opportunities for EscrowTabers across teams
  • I am an expert at both hiring and growing Directors, and I know what great looks like across all of the Core Responsibilities
  • In addition to executing the responsibilities of a direct manager and leader of my organization effectively, I operate against the long term talent needs of the engineering function as a whole
Organizational planning
  • I have a clear succession plan and build a strong bench that sets my team up for success in the future for key roles on my team with a long-term view 
  • I invest in developing a pipeline of future leaders for EscrowTab
  • I help prioritize and structure the engineering organization to successfully execute against a portfolio of investments
  • I give my Directors scope to drive the talent lifecycle for their groups, and know when I need to step in and go deep

Culture

Responsibility
Key Behaviors
Collaboration
  • I remove barriers to collaboration across EscrowTab 
  • I influence and build relationships with leaders across the company while expertly navigating organizational dynamics
Organizational Health
  • I sponsor community-building efforts and inclusion initiatives
  • I shape EscrowTab's culture and personify its values. I work to elevate existing standards while coaching my reports on how to do the same
  • I drive engineering or org-wide efforts to ensure a consistent and strong culture while keeping in mind org-wide culture, diversity, equity, and inclusion
  • I am capable of debugging and addressing even the gnarliest organizational health issues
  • I practice vigilance in surfacing cultural issues that might not be explicitly raised to me. I proactively solicit feedback from my team on culture and leverage tools at hand (e.g. Pulse, Soapbox) to gain deeper insight into my team
  • When I become aware of any lapse in my team’s culture, I communicate and work with my leadership team follow through on plans to correct and prevent recurrence of the lapse
Communication
  • I communicate complex, challenging, or unpopular ideas with poise and conviction and gain commitment from others 
  • I engage in executive-level communications and represent EscrowTab effectively in external forums