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EscrowTab Engineering Career Framework
Overview
What is Impact?
IC1 Quality Assurance Engineer
I plan and execute testing of features and report on quality risks to cross-functional stakeholders
Scope
Area of ownership and level of autonomy / ambiguity
Collaborative Reach
Organizational reach and extent of influence
Impact Levers
Technical levers typically exercised to achieve business impact
  • I execute on defined tasks and contribute to solving problems with defined solutions.
  • I work within the scope of my team with specific guidance from my manager/TL
  • Craft - I primarily focus on improving my craft as an engineer

Results

Responsibility
Key Behaviors
Impact
  • I work with my manager to prioritize tasks that add the most value and deliver high-quality results for my customer
  • I understand and effectively participate in the core processes of my team (planning, on-call rotations, bug triage, metrics review, etc)
Ownership
  • I follow through on my commitments, take responsibility for my work, and deliver my work on time
  • I ask questions to clarify expectations 
  • I own my failures and learn from them
Decision Making
  • I escalate to my manager when I get stuck and reflect on ways that I can improve from my mistakes

Direction

Responsibility
Key behaviors
Agility / Innovation
  • I share new ideas and can adapt my work when circumstances change

Talent

Responsibility
Key Behaviors
Personal growth 
  • I'm open to and act upon feedback from my manager and peers
  • I'm gaining self-awareness about my strengths and areas for development
  • I have a high standard of excellence for my work
Hiring
 
  • I am learning to interview and assess candidates to help us build a diverse and talented team. I consistently provide timely, detailed, and evidence-based interview feedback.
  • I am able to represent my team’s initiatives and goals to candidates in a compelling way

Culture

Responsibility
Key Behaviors
Collaboration
  • I can effectively collaborate to get work done
  • I work with my manager to manage conflict with empathy in mind
Organizational health
  • I listen to different perspectives and I remove biases from my words and actions 
  • I practice the EscrowTab Diversity Commitments on a regular basis
Communication
  • I write and speak clearly
  • I listen to understand others and ask clarifying questions
  • I share relevant information on my project including difficult task-level trade-offs that impact the product to my manager and team (including product/business partners).

Craft

At the entry-level for QA Engineers at EscrowTab, I am focused on learning the fundamentals of testing fluency, testing strategy, and quality assessment. 
Responsibility
Key Behaviors
Testing Fluency
  • I write test cases for a feature that is well-defined (but may not have a formal written spec) and utilizes knowledge of our customers
  • primarily execute manual “black box” UI testing
  • I identify bugs that are obvious/clearly present
  • My test cases effectively cover positive and negative test cases and include most basic edge cases
  • My bug reports provide sufficient detail so that a developer can investigate further.
Testing Strategy
  • I plan and execute testing on small to medium sized features of simple to moderate complexity.
Quality Assessment
  • I report status to cross-functional partners including a basic understanding of quality risks.
Quality Advocacy
  • I understand who the customers are for the features I work on and the intended impact of the feature on them